Terms of Service

Welcome to vstore. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using our website, you confirm you are at least 18 years of age (or using the site under parental/guardian supervision), have legal capacity to enter a binding agreement, and will provide accurate information when ordering.

2. Products

Our products are made using a Print-on-Demand process. Slight differences in print placement, colour, and measurements may occur and are considered normal, not defects.

3. Pricing

All prices are listed in Indian Rupees (INR) unless stated otherwise. We reserve the right to change prices or promotions at any time.

4. Orders

We reserve the right to refuse, cancel, or limit any order in cases of suspected fraud, pricing errors, unavailability, or failed payment verification.

5. Order Cancellation

Orders may only be cancelled before production begins.

6. Shipping & Delivery

Estimated delivery times may vary due to courier delays, weather, holidays, or events beyond our control. We are not responsible for delays after dispatch.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms. Returns are generally not accepted for change of mind, wrong size selected, personal preference, or normal manufacturing tolerances. Refunds apply only for verified defects, damage, incorrect items, or lost-in-transit orders.

8. Intellectual Property

All content on this website — logos, photographs, graphics, videos, designs, text, and branding — is the property of vstore unless stated otherwise, and may not be used without written permission.

9. Acceptable Use

You agree not to use our website unlawfully, attempt unauthorized access, upload malicious code, or interfere with our website's operation or security.

10. Limitation of Liability

To the fullest extent permitted by law, vstore is not liable for indirect or consequential damages. Our maximum liability for any claim shall not exceed the amount paid for that order.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Force Majeure

We are not responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, strikes, government actions, or courier disruptions.